Recognising the need for truly customer-focussed IT solutions

Meet Our Team

We’re a team of 20 professionals with a mix of experience and skills to help deliver the business outcomes you need from technology, for your business.

Jason McKenzie

Managing Director

Jason is the glue that keeps the business together. The calmness in the storm and the level head on broad shoulders.

He has an excellent knowledge of business and is a great out of the box thinker. He was a state finalist in the Australian Institute of Management Awards in 2014 and is a member of the Australian Institute of Company Directors and the CEO Institute.

Jason’s passion is business outcomes and ensuring whatever work Surety IT undertake that we deliver 100% of the time and provide the outcomes that the customer is looking for.

He also prides himself in ensuring that the customer service that Surety IT provides is of an extremely high standard.

Jason is an industry expert for Queensland and Victorian Leaders and is a member of Queensland Leaders Founders and Alumni.

We call him the negotiator, cars, tvs, caravans, tents, you name it, Jason can get a better price!

Geoff Stewart

Technology Director

Geoff’s passion is in planning and mapping successful IT strategies for businesses. He is also is highly motivated to raise awareness around technology and provide business owners with the knowledge to be able to ask the right questions and create the right business outcomes.

He writes regular blogs and is asked to present for numerous external organisations to provide education around IT for business owners and decision makers including the Australian Institute of Management, the CEO Institute and the Irish Australian Chamber of Commerce.

Geoff is a member of the Australian Institute of Management, the Australian Institute of Company Directors and is an industry expert for Queensland and Victorian Leaders. He is also a member of Queensland Leaders Alumni.

His other passion is football (soccer), supporting Liverpool which over the past number of years has not been a very pleasurable experience and playing but it seems like he is made of chocolate as he spends the majority of his time and money on physio treatment!

Tim Moses

Service Delivery Manager

Tim is the manager of our technical team.  He is the person that ensures that jobs are completed on time and in line with customer expectations.

He is also the escalation point for more serious issues and is not only excellent technically but also incredibly resourceful and a great communicator.

Tim works very closely with Bryan, and they have a great relationship and understanding with regards to what our customers need and desired outcomes.

Tim is currently doing a masters and single handedly kept Mother Energy drinks in business for the last couple of years.

Caroline Hayden

Customer Support Manager

Caroline is our customer service champion.

She is a critical link between our customers and the technical team and ensures that we always put the customer first and provide excellent service.  She works very closely with the technical team and customer relationship team to ensure that any issues are resolved quickly.  

Caroline is also the first point of contact for ordering of new equipment.  She really enjoys talking to customers and providing a great service.

Caroline brings a wealth of customer service skills and procurement experience to Surety IT having worked in a number of similar roles previously.

When not looking after our customers, Caroline can be found at most Brisbane Heat matches.

Find out how we can help with your IT challenges.
Talk to us today 1300 478 738 or Email

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