Caroline is our customer service champion.
She is a critical link between our customers and the technical team and ensures that we always put the customer first and provide excellent service. She works very closely with the technical team and customer relationship team to ensure that any issues are resolved quickly.
Caroline is also the first point of contact for ordering of new equipment. She really enjoys talking to customers and providing a great service.
Caroline brings a wealth of customer service skills and procurement experience to Surety IT having worked in a number of similar roles previously.
When not looking after our customers, Caroline can be found at most Brisbane Heat matches.