Top Features of Microsoft 365 for Small Business

With tight budgets and limited resources, small to medium businesses are always searching for more efficient and flexible working models.

Today’s market offers numerous cloud-based business applications and services that deliver flexibility. However, Microsoft 365, in particular, stands out as a comprehensive tool providing small business with the opportunity to become more productive and competitive.

We discuss the top features that make Microsoft 365 ideal for small business owners.

Seamless Remote Work

Access the full suite of Microsoft office products and collaboration tools remotely from virtually any laptop or device. Microsoft 365 provides workers with collaboration tools, including instant messaging, shared calendars, and video conferencing capabilities.

Working in the cloud allows staff to access the most up-to-date version of a document. Changes to documents are visible in real-time, allowing office and remote staff to work more efficiently together. You can also work offline and have your work automatically synced online to the cloud when back on the network.

Microsoft Integrations

Microsoft OneDrive is included in your Microsoft 365 package, enabling you to store up to one terabyte (1TB) of data safely and securely. It is also an excellent collaboration tool, allowing you to securely collaborate on any Microsoft app in real-time from any location.

The Microsoft 365 Enterprise plan also integrates with Microsoft Teams Calling, providing you with fully integrated cloud-based phone, mobile and desktop, along with directory integration and all the standard business phone functionality you’d expect such as call forwarding, voicemail, and queues.

Best Practice Cyber Security

Microsoft’s security tool, Microsoft Defender, offers an excellent level of security for Microsoft products. Files and business information can be password protected; you can restrict copying or saving of specific information to third-party applications and remotely wipe compromised databases and files. And, of course, emails are protected against cybersecurity threats, including viruses, malware, ransomware, phishing and general spam. You can also prompt users to update security credentials.

Company-Wide Licenses

Licensing can be expensive and difficult to manage for small business owners. Often the cost can be hard to justify if just a few members of your staff require access to specific software or tools.

Microsoft 365’s monthly license fee payment covers all software solutions provided by the platform. This predictable pricing makes it much easier for small businesses to manage and budget. Licences can be increased or decreased depending on your business requirements, so you only pay for what you need.


Microsoft 365 provides small businesses with a professional, enterprise-level solution, but at an affordable cost. Your employees will have access to market-leading business email, conferencing, document, and presentation tools. It also offers custom domain emails and even the ability to build your intranet sites to showcase and share internal work and communications.

In Conclusion

Microsoft 365 is hard to beat as a comprehensive and cost-effective small business tool. It provides everything you need to plan, communicate, manage business assets, and present new work and ideas.

Contact Surety IT today for expert advice on implementing a tailored Microsoft 365 plan for your business.




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About the author:

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Ash Klemm

Ash has over 20 years of experience in sales and marketing. His journey from a casual salesperson at Chandlers to State Manager at a national IT distribution company, while battling health issues, including a double lung transplant in 2015, gave him the experience, know-how, tenacity, and marketing insight, to find solutions and help businesses grow. After spending several years in the ivory tower of state management, Ash missed the genuine connection of face to face meetings and helping make a difference to businesses in need. His authentic, conversational, and easy-going nature helps our customers feel at ease and shows them we are a brand to trust. Ash spends his days advocating for our customers to ensure they receive the best possible service in a timely fashion. Ash is also the in house chair builder. His curiosity and natural problem-solving ability make him the perfect first call for all our new customers to help determine what is wrong, how Surety IT can help and what the best solutions are moving forward.
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