Responsive, reliable and knowledgeable IT Helpdesk solutions.

IT Helpdesk

At Surety IT we understand the importance of responsive, knowledgeable and reliable IT Helpdesk support. Many small to medium size businesses see supporting their own IT systems as a way to save money, however, this can be time-consuming, frustrating, and also comes with inherent risks, especially if you have a small team or single IT person. You also need to ensure your internal IT staff are trained regularly to keep up to date with new technologies and issues such as data security.

Surety IT helpdesk services are a cost-effective way to deliver an expert, reliable IT helpdesk, that removes the hassle and risk of delivering your own IT. We also offer additional ‘adhoc’ helpdesk services as a business contingency for illness, holiday leave, or unexpected staff departures.

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The help that we get on daily computer issues is fantastic. We have over the years used many different software and service providers and I’d rank Surety IT at the top. Bernard Schreiber – Managing Director, Scody Performance Wear.

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Don’t settle for sub-standard IT helpdesk service when we provide an affordable, responsive, reliable and awarding winning IT helpdesk service. If you’re not happy with the support you’re getting then Contact Us today.

IT Helpdesk Features

We take the time to listen and really understand your business, so we can develop a customised helpdesk solution to suit your business. This will provide you with the best financial return, and you’ll have a local Brisbane-based IT team that works for you!
  • Asset 1 Great customer service
  • Asset 1 Support when you need it
  • Asset 1 Work as part of your existing IT team
  • Asset 1 Cover for sick and annual leave
  • Asset 1 Improved systems reliability
  • Asset 1 Fixed monthly costs
  • Asset 1 24 x 7 x 365 support
  • Asset 1 No unexpected invoices
  • Asset 1 Guaranteed response times
  • Asset 1 Tailored plans for your business
  • Asset 1 Local support team
  • Asset 1 One number to call
  • Asset 1 Unlimited on-site, remote and phone support
  • Asset 1 Proactive support

Why Choose Surety IT?

We work closely with clients to understand business needs and develop tailored support and solutions.

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Tailored Solutions

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Business Focussed

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Best Practise

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Support Your Team

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Ongoing Partnership

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Award Winning Agency

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Customised Strategy

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24 x 7 Support

Surety IT will work with you to understand your business and tailor the right IT Support solution for you.

Find Out More

Take the frustration out of your current IT! Contact Surety IT today to find out how we can help you get the best from your IT.
Find out how we can help with your IT challenges.
Talk to us today 1300 478 738 or Email

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