Expert, tailored and affordable Managed IT Service solutions.

Managed IT Services

Surety IT Managed IT Services packages are an easy and affordable way to access high quality IT support and advice, customized to suit the specific needs of your business. We understand that your time is precious and that you require a system that provides value, reliability and proactive advice, so you can maximise productivity.

Outsourcing to SuretyIT will provide you with the best financial return, not to mention your business will run more effectively. You’ll have your own local Brisbane based IT team, that works for you, as well as your own Customer Relationship Manager and Service Delivery Manager to ensure that you are receiving the service you want.

Our Managed IT Service solutions can work with your existing IT team or as an alternative to your existing IT support team. Our packages can be anything from:

  • Helpdesk tasks
  • Issue escalation
  • Onsite maintenance
  • Systems integration
  • Fixed price projects
  • IT strategy

How A Managed IT Service Can Help

  • Allows you to concentrate on adding value to the business
  • Saves you time and money
  • 24 x 7 x 365 coverage
  • Improved IT systems reliability
  • Best practice advice
  • A team of dedicated support staff
  • A dedicated Customer Relationship Manager
  • Locally based technical team
  • Tailored/flexible plans suited to your business and your budget
  • Honest advice and guidance
  • Guaranteed response times
  • Fixed monthly costs

Managed IT Services Features

We take the time to listen and really understand your business, so we can develop a customised
Managed IT solution to suit your business. This will provide you with the best financial return,
and you’ll have a local Brisbane-based IT team that works for you!

  • Asset 1 Guaranteed response times
  • Asset 1 Fixed cost per month
  • Asset 1 Flexible support plans
  • Asset 1 24 x 7 x 365 service
  • Asset 1 Dedicated customer relationship manager
  • Asset 1 Unlimited on-site, remote, phone support
  • Asset 1 One number to call
  • Asset 1 Proactive support
  • Asset 1 Improved Reliability
  • Asset 1 Fixed price projects
  • Asset 1 Comprehensive monthly reporting

Why Choose Surety IT?

We work closely with clients to understand business needs and develop tailored support and solutions.

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Tailored Solutions

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Business Focussed

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Best Practise

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Support Your Team

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Ongoing Partnership

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Award Winning Agency

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Customised Strategy

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24 x 7 Support

Surety IT will work with you to understand your business and tailor the right IT Support solution for you.

Find Out More

If your current IT is slowing you down or your provider is not providing the service you need, contact Surety IT today to find out how we can help you get the best from your IT.
Find out how we can help with your IT challenges.
Talk to us today 1300 478 738 or Email

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