Managed IT Services

Managed IT Services Brisbane

Keep your business moving with our trusted Managed IT Service.

The right technology can transform the way you work. With Managed IT Services in Brisbane, our experts look after your technology needs, so you can focus on the things you do best.

Hit Your Business Goals with Expert Managed IT in Brisbane

We take the hassle out of maintaining your systems.

Our Managed IT Services are tailored to suit SMEs and corporations across Brisbane. If you’re ready to reduce your overheads, streamline your work and future-proof your business, Surety IT can help.

We specialise in helping our clients grow. Get in touch if you’re ready to hit your business goals!

What’s Included in Our Managed IT Services

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It’s a 24/7 world, so your customers are always online. Our regular maintenance ensures your IT systems are up and running when clients need you most.


IT Helpdesk Support

The Surety IT Helpdesk is manned day and night. For clients that need extra peace of mind, we can add 24×7 Helpdesk support to your package.

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Issue Escalation

Our Brisbane team is packed with industry experts, so your Customer Relationship Manager can find a solution for any problem you’re having.

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Fixed-Fee Projects

Looking to upgrade? Moving to a new office? Need to investigate a new technology? Our fixed-fee IT projects can help you achieve any goals you have in mind.

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Systems Integration

Our managed IT services in Brisbane are all about integrating your critical systems to streamline your workflow, reduce costs and improve the way your team operates.

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IT Strategy

Future proof your business with tailored IT Services that can reduce your overheads, streamline your work and support your changing needs.

Cyber Security

Cyber crime is an ongoing threat, but our flexible cyber security services can protect your business, customers and partners from malicious attacks.


Enquire Today

Surety IT offers end-to-end managed IT services. Whatever your business wants to achieve, we can tailor a package that will help you get there.

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How Much Do Managed IT Services Cost in Brisbane?

Our managed IT services start from $85 per month, per user/endpoint.

Our fixed-fee plans mean there are no unexpected bills or hidden costs. You’ll always know exactly what your budget looks like, and you can scale your services up and down as the business evolves.

No two businesses are the same. You have your own needs, goals and IT infrastructure. That’s why Surety IT designs flexible plans that can be tailored to suit your needs.

Contact Us For a Tailored Quote

Managed IT services put our experienced team in your corner. Get in touch to see how we can grow your business.

The Benefits of Managed IT Services

Cost Efficiency

Opting for external IT support over an in-house IT team offers substantial cost savings. These cost savings come from reduced overheads, as well as predictable monthly fees.

Investing in managed IT services makes budgeting for technology simple, and eliminates unforeseen IT expenditures. By choosing MSPs, you streamline your IT spending, making it a more manageable aspect of your business’s success.

Increased Productivity

Managed Service Providers significantly reduce the workload on your staff. We handle all IT-related tasks, freeing up your team to focus on what they do best. This reduces downtime and leads to better operational efficiency.

As a result, your team can focus on activities that contribute to business growth and success. The streamlined approach provided by MSPs not only boosts the efficiency of your operations, but also fosters a more productive environment, which is key to achieving your long-term goals.

Expertise & Experience

MSPs bring a diverse array of specialised IT skills to your business. We stay updated with the latest in technology trends and solutions, offering a level of expertise that surpasses in-house teams.

Having access to our IT expertise ensures your business benefits from the most advanced and efficient technological solutions. This allows you to stay ahead of the game and future-proof your business.

When you work with Surety IT, the depth of our expertise is a key advantage in choosing managed IT services in Brisbane over in-house resources.

Uninterrupted Service

Your business benefits from reliable IT Services that are unaffected by day-to-day changes in staff. With a dedicated team that’s always on hand, Surety IT can guarantee that your IT needs will always be met.

This level of uninterrupted service is essential for maintaining operational efficiency. It also ensures your IT systems remain functional at all times, reducing the costs associated with downtime and a lack of connectivity.

Enhanced Security

There are more than 1,100 data breaches reported in Australia every year. Each breach costs an estimated $3.35 million, and does untold damage to your brand reputation, clients and suppliers.

With advanced cyber security measures, your business is shielded from these digital threats. As part of our comprehensive protection, we cover everything from data breaches to sophisticated cyber attacks, ensuring your sensitive information remains secure.

In an age where online security risks are constantly evolving, having robust security protocols in place is crucial. It’s not just about safeguarding data; it’s also about maintaining your business’s reputation and trust with clients. Enhanced security through an MSP means you’re always ahead of threats. Our experts continuously update and improve defences, so we can get ahead of threats before they damage your business.

Focus On Core Business

Outsourcing IT support to an MSP enables your business to concentrate on its fundamental activities. This shift enhances strategic planning and drives growth, as your team can dedicate their energy to core functions and innovation.

Working with us alleviates the burden of managing complex IT operations, freeing up valuable time and resources. This approach not only streamlines your business processes, it fosters a more productive and creative work environment.

Essentially, we allow you to focus on what you do best, so you can grow your business faster.

What Our Clients Say About Our Business IT Services

Surety IT
Based on 13 reviews
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Margherita TemuMargherita Temu
04:37 23 Mar 22
SuretyIT have been a pleasure to work with, their proffessionalism and care is unmatched, from the techs (Richard, Ron, Clif, and now Stephen) to the Managers (Tim, Ash and Caroline).They have guided us on our Cyber Security journey to ensure our firm is secure and can operate safely. Also conducting free Syber Security training for all Staff.They have also been instrumental in upgrading our servers and systems.Grateful to the SuretyIT team for their ongoing support.
Amanda McCoskerAmanda McCosker
01:18 17 Mar 22
We have been with Surety IT for 7+ years. They continue to offer excellent IT support. They are quick to respond, always follow through and are very easy to deal with. I would highly recommend Surety IT.
Greg CattonGreg Catton
03:45 03 Mar 22
We have dealt with Surety now for four years for all our business IT, Networking, Helpdesk and Cloud based storage requirements. Any emergency needs are always met with great speed and exceptional service delivery. This is not your normal IT company. all of their staff have an intimate knowledge of my business and staff and have great communication skills to deliver any messages. Highly Recommend Surety to any SME for all your IT support needs.
Cliff AndersenCliff Andersen
06:14 24 Mar 17
I have been dealing with Surety now for 8 months. Their team has been very helpful and knowledgeable in finding the right solution to my needs. Further to this their response time to help-desk calls is quick and outcomes are reached in timely manner. Definitely recommend their services to others.
Noeleen StewartNoeleen Stewart
03:45 14 Mar 17
Surety IT provided an excellent service to my business. I couldn't do without them. Their customer service is extremely good and as a business owner I know they are always giving me honest, best practice advice. I highly recommend them

Why Choose Surety IT

A big part of our managed IT services in Brisbane is the partnership we build with your business. Your business’ needs and goals are unique, which is why we develop tailored solutions just for you.

From the very first meeting, Surety IT takes the time to listen to your needs. Wherever you’re headed, we can design a solution that helps kick your goals, reduce your expenses and support your team members.

If you’re ready to find out more then get in touch today! We’re always ready to take on a new challenge, so let us know how our managed IT services can help grow your business.

How We Work

Everything we do is built around your needs as a business. With a highly experienced team, decades of industry experience and flexible service packages, our solutions are second to none.

  1. We take the time to really understand your business. Our managed IT services are tailored to include the services you need, so we want to hear all about your plans for the future.
  2. Once we know where you’re headed, we can plan your IT solutions. We’ll work with you to figure out the best approach and develop a roadmap that ensures we’re always working towards your goals.
  3. Our managed IT services are built around your needs. We include the services you need and cut out the things that don’t support your vision for the future.
  4. We’re always maintaining and monitoring our managed IT services in Brisbane. That helps us figure out what’s working and whether there’s anything we can do to improve your support package.
  5. The Surety team is always ready to enhance our service offering. Our managed IT services come with the flexibility to make changes, improve systems and update your IT strategy whenever you need to.
  6. Our solutions are constantly updated to make sure you get the best service possible. That means we’ll be there to provide support that meets your evolving needs and allows you to explore every opportunity.
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Cost-Effective Managed IT Services Designed for Growing Businesses

Your business is always on the move. You’ve got big plans, and reaching those goals is no small feat. That’s why Surety IT provides fast and reliable Managed IT services in Brisbane that take the hassle out of growing your business.

Running a business is one of the most demanding things you’ll ever do. When there are a thousand things on your plate, the last thing you need to worry about is your IT infrastructure. But those IT systems are some of the most important parts of your business, so someone has to look after them.

That’s where our managed IT services come in! We remove the hassle of managing, maintaining and upgrading your IT systems. That frees up your time and resources, so you can focus on growing your team while Surety IT handles the gritty details.

FAQs About Our Managed IT Services

Our managed IT services in Brisbane are provided by a third-party company (called a Managed Service Provider). They take care of managing and running your IT systems on your behalf. This system allows businesses of all sizes to outsource their IT support at an affordable monthly cost, rather than having to maintain an in-house IT team. We provide our clients with managed IT services Brisbane wide and can tailor our services to suit your businesses needs.

Investing in managed IT services allows Brisbane businesses to take advantage of expert help at a fixed, affordable rate. Managed IT service providers like Surety IT have access to industry experts that small and medium businesses don’t. That means we can provide flexible, scalable managed IT support packages to take care of your IT systems and provide proactive support that ensures your business always runs smoothly.

Surety IT provides managed IT services Brisbane wide to businesses of all sizes across south east Queensland. Your plan can be tailored to suit your budget and the needs of your business. We provide expert advice, 24/7 support and leading solutions that allow your business to focus on what it does best.

Surety IT provides managed IT services to businesses of all sizes in Brisbane. We work as an extension of your team, and that means we tailor our IT managed support packages to suit your needs. Whether you are a small company looking for ongoing help, or a multinational business with a large local presence, Surety IT can help.

Not all managed IT services are created equal. The best service provider for your business is the one that works closely with you and delivers services that focus on your goals. To choose the right provider, you’ll need to identify the services you need and then speak to service providers to find one that’s the right fit.

It’s also a good idea to make sure your Customer Relationship Manager understands your business as they’ll be in charge of directing the services you receive.

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